Maintenance Contracts
Our company's idea of a support
contract is very simple. During the course of a month, on a schedule
that is mutually decided, a technician will be working to handle as
many of your computer and office needs as possible, in the number of
hours requested, during a set number of days.
This includes preventative maintenance as well. Most of
the time, the technician will be onsite but in cases where work can
be performed at our office faster, they'll be offsite. For example,
work such as documentation and research is generally much faster to
complete at our office due to the computer resources that we have
available.
We think that it's important to
point out that this goes against industry standards in that it is
billed as a retainer. This contract will provide your office with a
qualified and experienced technician that is completely at your
disposal during the scheduled time periods. We don't charge you
money as "insurance" against downtime and crises. Instead, we are
working for you every minute to avoid a crisis and create a
user-friendly and maintainable office network at the same time.
In conclusion, based on your number
of workstations, we can recommend a monthly support contract and
schedule that will meet your needs. Billing is done in advance for
each month. Yearly contracts are also billed in advance but will
reflect a 10% discount. Please
contact us for more information
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